Product Support

I Forgot My Password – What Must I Do?

To log in to ProcureLinx Pro™, you must enter your Email Address and Password.  This information is stored in your ProcureLinx Pro™ User Details. If you can’t remember your password, you must ask ProcureLinx Pro™ to generate a one-time-use password for you. You will use this one-time password to access ProcureLinx Pro™ to reset your password.

To do this, from the ProcureLinx Pro™ Log in screen, enter your Email Address, and then click (I can’t remember my password).

log in 

ProcureLinx Pro™ will send an email to your Email Address with a temporary password, and then take you to a Password Reset Requested screen where you must enter that temporary password and a new password before you can continue any further. Passwords must be at least 8 characters long and include at least one upper case letter and one number. Once you have reset your password, ProcureLinx Pro ™ will ask you to log back in with your new password. You may continue using ProcureLinx Pro™ with your new password.