I'll be honest - there are a lot of things I'd change about the first CPSR I ran as an in-house professional. The biggest is how I implemented all of the changes that came with purchasing system approval, more specifically how I managed that implementation with Operational (PMs, BD, VPs, SVPs, EVPs, etc.) personnel ("Ops").
It's no secret that Ops HATES purchasing system compliance. Do these refrains sound familiar?
* "This unnecessary paperwork endangers our customer mission!"
* "We're going to LOSE THIS WORK IF THIS SUBCONTRACT DOESN'T GO OUT TODAY!"